The LED display arrived defective but the item was put to use a few days after Amazon return window closed. Can not view data displayed. The supplier does not answer or return phone messages or emails.Finally got to use the second phone of the order and the handset does not work. Too late to ask for a replacement, so here's the review.Saved the company some money by buying refurbished phones that look and work as new. Very satisfiedWorked great for on our phone system. It came with all the manuals needed for setting up.Both times I ordered this product it arrived without a power cord or handset.very goodGood phones but need a network didn't know that so no plug and playAs described